Welcome back ladies and gentlemen; I hope you all had a fantastic weekend.  Kicking things off this morning comes word that Mercedes-Benz has achieved a record score in the latest round of workshop tests by German publciation AUTO BILD.   Four verdicts of "very good" and an average rating of "good" were the marks bestowed upon Mercedes, the highest rating ever in the publication's history.

As for how exactly the tests work, eight Mercedes-Benz workshops are chosen at random, each of which are then graded on their ability to diagnose and remedy seven intentional, straightforward faults during a service inspection.  Also scrutinized is the quality of work provided by each outlet. After the latest round of tests, four MB workshops earned the highest possible rating of "very good," while only one scored a rating of "satisfactory."

According to AUTO BILD: "We have never had that before.  Whereas several scores of 'unsatisfactory' tend to be rule rather than the exception, Mercedes has achieved an overall average of 'good'."

To learn more about the ratings and Mercedes-Benz workshops, you can find the full details in the official press release below.

Enjoy.



OFFICIAL PRESS RELEASE


Best result ever: Mercedes-Benz shines in the AUTO BILD workshop test

Four verdicts of "very good" and an average rating of "good" - that was the result achieved by Mercedes-Benz during the latest workshop test conducted by the major motoring magazine AUTO BILD. No previous test had produced such a positive result, which means that the Stuttgart brand scored the highest rating ever achieved in the history of AUTO BILD.

AUTO BILD has been conducting anonymous workshop tests using privately owned cars for the last 22 years, and applies particularly high quality standards when testing premium brands. The test establishes the extent to which eight workshops chosen at random are able to find and remedy seven intentional straightforward faults during a service inspection. The editorial staff also minutely scrutinise the quality of service provided by each outlet. During the most recent test, four of the Mercedes-Benz workshops achieved the highest score of "very good", with an individual mark of "satisfactory" only being scored once. "We have never had that before," AUTO BILD remarked. "Whereas several scores of "unsatisfactory" tend to be rule rather than the exception, Mercedes has achieved an overall average of "good".

This outstanding Mercedes-Benz performance in the workshop test is the result of a long-term quality concept, intensive employee training in the service outlets, regular internal monitoring and concerted efforts in the area of customer satisfaction. As a visible result, the star also shines when a visit to the workshop is called for.

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